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Achieve a better result with less risk

"The ability to learn faster than your competitors may be the only sustainable competitive advantage."

     Arie De Geus, Head of Planning, Royal Dutch Shell

Process is sometimes thought of as a dirty word.   Some people associate process with bureaucracy and loss of creativity.   And everyone has had an experience with a failed or broken process.

Yet even the lack of a well-defined process is actually a type of process in its own right.   These processes are non-repeatable and result in non-sustainable performance.   How many times have you benefited more from good fortune than from consistent execution?

Worse yet is being stuck in a bad, ill-defined process.   You know that you are in one when you spend more time fire-fighting than making real progress on problems.

You can break out of the status quo.   The sooner you change your process, the sooner you'll benefit from a better business result.

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